call center employees have random experiences

we really do, I promise. for example:

me: Thank you for calling, my name is Julie; how can I help you today?
a kid: I just have a question for you.
me: Okay.
kid: I am wondering, when you sneeze, how many times do you sneeze?
me: um... once?
kid: Really? Just once?
me: Well, I guess it's sometimes more than once... Twice maybe? Three times?
kid: Thanks. I was just wondering. We're doing a project to find out how people respond when they're asked a question they're not really expecting it.
me: Okay, is there anything else I can help you with?
kid: No, I think that's everything. Thanks!
me: Okay, have a nice day.

one step at a time

sometimes I just feel like I'm struggling to just keep my head above water.
school, life, everything.

like now -

something's gotta change and I can't figure out what exactly it needs to be.
I know it's got to be something about my attitude and I know what I want the end result to be, but I just can't figure out the in-between. how to get there. why I always seem to see things the way I do. how I keep myself from falling back into those same old patterns.

I'm working on it but I'm just not there yet.

I hope I can figure it out soon....

25 things you may or may not know about me

1. I own approximately thirty pairs of shoes.

2. I like doing laundry, but only when I don't have to lug my laundry basket around and pay quarters to use the washer/dryer.

3. I finally found a standard partner and we're competing this coming weekend.

4. I have an inner gangsta. Yo diggety.

5. I'm secretly scared of people. I don't know why I have that fear, but I do. And I'm trying to lose it.

6. I rely on a Franklin planner to keep my life together. If I tell you I have to check my calendar before committing to do something, it's probably because I really do have to check it.

7. One of my favorite gifts from Christmas was an ostrich feather duster with a long handle so I can reach the higher areas.

8. I am a phone agent. I wear a headset and I know how to use a complex data system. And we have to wear badges to work.

9. I have a weakness for ice cream and the peanut butter/chocolate combination.

10. My cell phone is attached to me almost at all times. I don't even remember what I did pre-cell phone.

11. I write in my journal regularly and in great detail. Okay, so it's not that regular. But I'm getting better about that.

12. I have said "I love you" and really meant it to exactly one person who isn't in my family.

13. Along those same lines, I have fallen in love exactly once.

14. When I'm stressed, I like to wash my hair.

15. Because of that, my hair stays very clean.

16. I'm addicted to my iPod. I like walking around campus with it because I feel like there's a soundtrack to my life.

17. Office supplies are another addiction. I can't get enough of them but I've learned to restrain myself.

18. I don't really like TV... I'm more of a social TV-watcher (kind of like a social drinker, but not).

19. If you mention a movie, I probably haven't seen it.

20. I hate shopping for pants. I can never find any that fit. But I love shopping for skirts. And shoes.

21. My luggage is red.

22. I would listen to Christmas music year round if my roommates would let me.

23. I love football. It's my favorite sport, especially when it's college teams.

24. I'm only ticklish sometimes.

25. I love bananas and grapes. And a good orange every so often.